This category contains 83 posts

The perfect customer platform for the modern utility

A new customer to meter offering slashes tech costs by 25 per cent and combines the full power of customer information systems and meter data management systems Oracle has unveiled Oracle Utilities Customer to Meter, a comprehensive meter-to-cash solution for today’s customer-first utility. Oracle Utilities Customer to Meter is the first offering to combine a […]

The ‘what’ and ‘why’ of implementing a digital strategy

With new digital technologies entering the market, the utilities industry is facing increasing pressure to improve both operational performance and customer relationships, and adopting a strategy to incorporate these technologies is imperative. In 2016, a report by IDC Energy Insights found external pressures on utilities for digital transformation are huge. “As consumers are empowered by […]

Top five ways to incorporate cloud at your utility

The utility industry is in the midst of significant transformation with new technology approaches facilitating agility and innovation while at the same time decreasing upfront investment risk. One of the these new technologies utilities around the world are turning to is the cloud. The cloud provides utilities with an attractive alternative to traditional, on-premise software […]

Oracle Utilities launches smart grid and IoT device management solution

Oracle has introduced Oracle Utilities Operational Device Cloud Service (ODCS), a new cloud offering that enables utilities to further automate the management of their grid assets and devices, at a total lower cost of ownership. The utilities industry is going through tremendous transformation as a result of Internet of Things (IoT) and increasing distributed energy […]

Averting crisis through technology

The once mighty US utilities infrastructure is fast fading. It’s becoming crystal clear that dams, bridges, roads, parks and water supply lines across the country require more upkeep than funding currently allows. According to the American Society of Civil Engineers, a full 70 per cent of US dams will be more than 50 years old […]

Bringing asset management together

IFS, the global enterprise applications company, announced that Monadelphous, a leading Australian engineering group, has implemented IFS Applications™ for Enterprise Asset Management (EAM) and Human Resources. Monadelphous is a leading Australian engineering group providing construction, maintenance and industrial services to the resources, energy and infrastructure sectors. The company provides services for some of Australia’s biggest […]

Monitoring: the critical step in source to tap safety

A water distribution network fulfills the roles of storing, treating and conveying drinking water. It is a critical part of the requirement for water utilities to take “source to tap” responsibility for delivering safe drinking water to its customers. There are many opportunities for water quality to be compromised in drinking water distribution systems – […]

ACCC to monitor Australia’s broadband performance

The Federal Government will fund a new broadband performance monitoring program to provide Australian consumers with accurate and independent information about broadband speeds. The program will use hardware-based devices to perform remote testing of around 4,000 households to determine typical speeds on fixed-line NBN services at various times throughout the day. ACCC Chairman Rod Sims, […]

Utilities taught methods for managing data security

Utility professionals came together for the inaugural Secure Utilities event on 23 March in Melbourne where experts in data security discussed the steps that utilities should be making to ensure their organisations are protected against cyber attacks. Due to the rapid digitisation of the utility industry, security is now more important than ever before, and […]

Is the cybersecurity skills shortage real?

You may have heard the recent lament about a shortage of skills in the cybersecurity sector, an idea that rose to prominence in 2016. But is there actually a shortage of skills in the sector? At Secure Utilities, we have the answers. Ricki Burke, Information Security Recruiter and founder of CyberSec People, an information security […]

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